October 16th, 2026 | Reading time: 4 minutes

Confirm important payment actions with an extra authentication step

When you carry out certain payment or recipient-management actions in Redpin Payments, you may now be asked to enter a one-time passcode before the action is submitted.

This additional confirmation is part of Strong Customer Authentication. It adds an extra authentication step to relevant actions, helping confirm that the person carrying them out is authorised to do so. It also supports regulatory requirements that apply to relevant payment activity.

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Extra protection, built into every payment you make

Property transactions can involve significant payments and sensitive recipient details. When you are about to submit an important payment instruction or change where money will be sent, an additional confirmation step gives you a clear opportunity to authenticate the action before it goes ahead.

You will not be asked for a one-time passcode for everything you do in Redpin. The additional check applies only to specific payment and recipient-management actions included in this release.



What this looks like in practice

Imagine you are a lawyer preparing to send the proceeds of a property sale to the seller.

You have received the seller’s destination account details and are ready to submit the payment. Before the relevant recipient details or payment instruction are accepted, Redpin may ask you to enter a one-time passcode.

This adds an authentication step at the point the important instruction is being confirmed.

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